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Cancellation Policy

At Bookish Closet, we understand that plans can change. If you need to cancel your order, please review the policy below.

Cancellation Window

  • Orders can be canceled within 6 hours of placement.
  • After 6 hours, production begins, and cancellations are no longer possible.
  • This policy helps us ensure a smooth and efficient process for our made-to-order products.

How to Cancel Your Order

To request a cancellation, please email support@bookishcloset.com and include the following details:

  • Order number
  • Full name (as provided in the order)
  • Reason for cancellation

Contact information

  • We aim to process cancellation requests within 1–2 business hours, and you will receive a confirmation once your request is completed.

Refund Information

For successfully canceled orders:

  • A full refund will be issued to the original payment method.
  • No cancellation fees apply.
  • Refunds are typically processed within 03-05 business days.

Important Notes

1. Before Production Begins

  • Full refund provided: Immediate cancellation

2. After Production Begins

  • Orders cannot be canceled once production has started

Please refer to our Return & Refund Policy  for other available options

Custom-printed items (such as personalized designs) are non-refundable unless defective.

Special Circumstances

Bulk Orders & Custom Designs

  • Bulk orders may have special cancellation terms. Please contact us for more information.
  • For custom designs, design fees may be non-refundable once production or creative work has begun.

If you have a unique situation or request, don’t hesitate to reach out—we’ll do our best to assist.

Contact Information

For cancellations or inquiries, please contact:

  • Email: support@bookishcloset.com
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Policy Updates

  • We reserve the right to update this policy at any time. Changes will be reflected on our website. Orders will always be honored under the policy in place at the time of purchase.

Policy Last Updated: February 22, 2026. By placing an order with Bookish Closet, you acknowledge and agree to the terms outlined above.

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