Refund & Return Policy

At Bookish Closet, we are committed to ensuring your satisfaction with every order. Please review our policy regarding cancellations, returns, and order-related concerns.

Order Cancellations

• You can cancel your order within 6 hours of placement by emailing support@bookishcloset.com with your order number.
• After 6 hours, production begins, and cancellations can no longer be accepted.

Return & Refund Eligibility

As our products are made to order, we only accept returns under the following conditions:

• The item is defective or damaged upon arrival.
• The item received is significantly different from the product description.
• An incorrect item was sent.

We do not accept returns for the following:

• Items that have been used or damaged by the customer.
• Clearance or final sale items.
• Custom-printed items, unless they are defective or incorrect.
• Personalized items (e.g., custom name designs) are non-returnable unless they are defective or incorrect.

Return Process

Step 1: Initiate a Return

• Contact support@bookishcloset.com within 07 days of delivery.
• Include your order number and a brief explanation of the issue.
• Attach clear photographs of the defect, damage, or incorrect item, if applicable.

Step 2: Claim Review

• Your return request will be reviewed within 72 business hours.
• We will notify you of the approval status and provide the next steps.

Step 3: Return Shipping

• If approved, we will provide detailed return instructions.
• A $9.89 return shipping fee will be deducted from your refund, unless the item is defective due to manufacturing.
• Original shipping fees are non-refundable.

Step 4: Refund Processing

• Refunds will be processed within 07 to 10 business days after the returned item is received and inspected.
• Refunds include the product cost and applicable taxes.
• Original shipping fees will not be refunded.

Missing Orders

• If your order has not arrived within 20 business days, please contact support@bookishcloset.com.

You may choose between:

• A free replacement
• A full refund

Please note: Orders cannot be refunded or replaced if the shipping address provided at checkout was incorrect.

Refund Status and Tracking

If you believe your refund is delayed:

• First, check your bank or credit card account.
• Allow 03 to 05 business days for bank processing.
• If you still require assistance, contact your bank or email us at support@bookishcloset.com

Quality Guarantee

We take pride in the quality of every product. Our commitment includes:

• High-quality materials and craftsmanship
• Long-lasting, vibrant prints
• Accurate sizing and design consistency
• If you encounter any issues, please reach out to our support team.

Contact Us

If you have any questions, concerns, or need assistance with an order, we are here to help.

• Email: support@bookishcloset.com
• Website: www.bookishcloset.com
• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Policy Last Updated: February 22, 2026. By placing an order with Bookish Closet, you acknowledge and agree to these terms.