Privacy Policy

At Bookish Closet ("Bookish Closet", "the Company", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit www.bookishcloset.com (the “Site”) or engage with our products and services (the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational needs. Revisions will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed of how we protect your information.

2. Information We Collect

A. Information You Provide

  • We may collect the following information that you voluntarily provide:
  • Contact Information: Name, email address, phone number, billing and shipping addresses.
  • Order Information: Purchase history, transaction records, and order details.
  • Account Information (if applicable): Username, password, and preferences.
  • Customer Support: Any personal data shared through inquiries or support requests.

B. Information Collected Automatically

When you use the Site, we automatically collect:

  • Usage Data: IP address, browser type, device information, pages visited, and timestamps.
  • Cookies and Tracking Technologies: Used to enhance your browsing experience, monitor performance, and assist with marketing. You may manage cookies through your browser settings.

C. Information from Third Parties

We may receive data from:

  • Payment Processors: To verify transactions and detect fraud.
  • Third-Party Service Providers: For order fulfillment, shipping, analytics, and marketing.

3. How We Use Your Information

A. To Provide and Improve Our Services

  • Process transactions, manage orders, and coordinate shipping.
  • Offer customer service and support.
  • Customize and enhance user experience.

B. For Marketing and Promotional Purposes

  • Send newsletters, product updates, and promotional materials (with your consent).
  • Deliver personalized advertising based on user behavior.

C. For Security and Fraud Prevention

  • Detect and prevent fraudulent transactions or activities.
  • Maintain the safety and integrity of the Site.

D. To Fulfill Legal Obligations

  • Comply with laws, regulations, and legal requests.
  • Enforce our Terms of Use and internal policies.

4. How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Trusted Service Providers: Such as payment processors, fulfillment centers, and support vendors.
  • Marketing Partners: To deliver targeted campaigns (only with your consent, where required).
  • Regulatory Authorities: When disclosure is legally required.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request a copy of the personal data we hold.
  • Correction: Request correction of inaccurate or outdated information.
  • Deletion: Request deletion of your data, subject to legal retention obligations.
  • Opt-Out: Unsubscribe from marketing communications. Your Privacy Choices 
  • Data Portability: Request transfer of your data to another service provider.
  • To exercise these rights, please contact us at support@bookishcloset.com.

6. Data Security & Retention

  • We implement reasonable administrative, technical, and physical safeguards to protect your data. While no online system is completely secure, we follow industry best practices to minimize risk.
  • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links & Services

Our Site may include links to external websites. We are not responsible for the privacy practices, content, or policies of third-party sites. Please review their privacy statements before engaging with them.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be promptly deleted.

9. International Users

If you access the Site from outside the United States, please be aware that your data may be transferred to and processed in the U.S. We implement appropriate safeguards to protect international data transfers, consistent with applicable laws.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: support@bookishcloset.com
  • Business Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

11. SMS & RCS Messaging Privacy

Bookish Closet may collect and use your mobile phone number and related information when you choose to participate in our SMS and/or RCS messaging program.

Information We Collect

When you opt in to receive SMS or RCS messages from Bookish Closet, we may collect information including:

  • Your mobile phone number;

  • Your consent and opt-in status;

  • The date, time, and method by which you provided consent;

  • Your messaging preferences;

  • Information about messages sent to or received from you;

  • Your interactions with our messages, links, promotions, and other messaging features;

  • Device, carrier, and technical information necessary to provide SMS or RCS messaging services; and

  • Information associated with your Bookish Closet purchases, shopping activity, or customer account where applicable.

How We Use SMS & RCS Information

We may use this information to:

  • Send promotional offers, discounts, and marketing communications;

  • Send personalized product recommendations;

  • Send abandoned cart or checkout reminders;

  • Provide order, shipping, delivery, and other transactional updates;

  • Respond to customer service requests;

  • Manage your messaging preferences and opt-out requests;

  • Personalize and improve your experience with Bookish Closet;

  • Maintain records of messaging consent where required; and

  • Operate, monitor, secure, and improve our SMS and RCS messaging services.

We will only send SMS or RCS marketing communications where we have the appropriate consent or other lawful basis required by applicable law.

SMS & RCS Consent and Data Sharing

Your consent to receive SMS or RCS messages from Bookish Closet will not be shared with any third party or affiliate for purposes unrelated to providing our messaging services.

We do not sell or share your SMS or RCS messaging consent with third parties for their own marketing or promotional purposes.

We may share limited information with service providers that assist us in operating and delivering our messaging program, such as messaging platforms, telecommunications providers, technology providers, and other vendors acting on our behalf.

These service providers may only receive information reasonably necessary to perform services for Bookish Closet and are not authorized by us to use your SMS or RCS consent for their own independent marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted where necessary to provide services on our behalf. Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing the messaging service.

Your Choice and Consent

Participation in the Bookish Closet SMS and RCS messaging program is voluntary.

Consent to receive marketing text or RCS messages is not a condition of purchase.

You may withdraw your consent to receive marketing messages at any time by replying STOP to a message from Bookish Closet.

For assistance, reply HELP or contact Bookish Closet through the customer support information provided on our website.

Message frequency varies. Message and data rates may apply.

Data Retention

We may retain information relating to your participation in our messaging program for as long as reasonably necessary to provide the service, maintain consent and opt-out records, comply with legal or regulatory requirements, resolve disputes, prevent misuse, and enforce our agreements.

Where required or appropriate, we may retain records showing when and how you opted in or opted out of the Bookish Closet messaging program.

Security

Bookish Closet uses reasonable administrative, technical, and organizational measures designed to protect personal information associated with our SMS and RCS messaging program.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Changes to Our Messaging Privacy Practices

We may update this section of our Privacy Policy from time to time to reflect changes to our SMS or RCS messaging program, our service providers, applicable laws, or our privacy practices.

Any updates will be posted as part of the Bookish Closet Privacy Policy.

Contact Us

If you have questions regarding our SMS or RCS messaging privacy practices, your consent, or your personal information, please contact Bookish Closet using the contact information provided on our website.

Messaging Program / Sender: Bookish Closet